As opposed to closure the new account, the newest gambling enterprise got provided bonuses and you can totally free spins. The newest account got remained unlock for five days when the fresh user got deposited an additional two hundred euros. The player had needed a refund out of 200 euros and additional settlement. The ball player got claimed that the casino did not esteem their very own thinking-different laws and regulations together with brought about the woman psychological and you may economic damage.

• The issue are solved, plus the complaint is actually noted as the ‘resolved’ from the program.
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Attempts to contact service through real time chat or email produced zero effect, plus the pro experienced getting banged from the speak just after asking a concern. The situation is actually resolved after the athlete verified that state had been treated, plus the problem are marked as the ‘resolved’ on the program. The player away from Latvia ended up being against waits along with his distributions away from Posido gambling establishment, he first requested 2 weeks prior to your April 16. Immediately after a cost supplier error encouraged him to request another withdrawal to your April twenty six, you to definitely demand remained pending, and you will help went on to incorporate common answers.

• The problem ended up being solved for the help of the new Problems Group.
• The fresh complaint try escalated, and it also is actually confirmed that detachment try canceled due to a technical matter for the casino’s side.
• The player from Greece had produced two withdrawals away from five-hundred€ per, nevertheless the fund wasn’t placed on the the girl account yet ,.
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The ball player out of Greece stated that once and then make multiple deposits and profitable brief withdrawals, their account are finalized instead need. He expressed frustration to the lack of communication from the gambling establishment and experienced they certainly were trying to avoid investing his profits. The issue is fixed, and also the criticism is designated while the ‘Resolved’ on the program just after the gamer affirmed pleasure to the result. The player of Greece was worried about a withdrawal one is actually delay through the stated running time of step one-three days on the small print.

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The gamer guessed your gambling establishment might possibly be avoiding celebrating an excellent withdrawal out of €160. The gamer verified getting the brand new fee, plus the ailment try noted as the solved. The player from Portugal had asked a detachment lower than a couple of months just before submitting their complaint.

The player from Greece got got a pending withdrawal because the seventeenth December. Inspite of the casino’s simple withdrawal time of step 1-step three working days, the fresh detachment was not canned. The gamer had generated numerous dumps, nevertheless local casino hadn’t requested character verification. Just after a lengthy talk and you may several document submissions, the newest local casino had considered the brand new player’s data files because the changed. The ball player got insisted you to definitely their files just weren’t modified, and you can after a couple of far more connections, the fresh local casino had in the end affirmed their membership. The new player’s detachment ended up being canned and you may transferred to the their account.

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